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Our contact information

By email:

By standard mail:
Hillwood Museum Shop
4155 Linnean Ave NW
Washington, DC 20008

By phone:
202-686-8510 (Monday–Friday, 9 am to 5 pm ET, except public holidays.)


Shipping Information:

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Refund, Returns and Cancellation Policies:

We want you to love your Hillwood Shop purchase. If for any reason an item does not meet your expectations, please return it within 30 days for an exchange or refund in the manner in which it was paid. We can only refund or exchange merchandise that is in sale-able condition; shipping and handling charges cannot be refunded.

Frequently Asked Questions: